Shipping Policy

This Shipping Policy covers delivery of the CodeMasti Learning Kit (laptop plus the included welcome kit). It does not apply to live classes, CST, or other course fees.

1. Prepaid orders only

• We accept a kit order only after successful prepaid payment through PhonePe (UPI, cards, or net banking).
• Cash on Delivery (COD) is not available.
• If payment fails, expires, or is cancelled at the gateway, the order is not confirmed and no kit is reserved or shipped.

2. What we ship

• Each order includes the laptop you selected (HP Developer Kit or MacBook Premium Kit), the CodeMasti welcome kit (backpack, T-shirt in the size you chose, bottle, diary, pen, sticker pack, welcome card), and premium packaging.
• Welcome-kit items are included with the device. They are not sold separately on this page.
• Software setup on the laptop is not included in shipping unless CodeMasti confirms it in writing for that order.

3. Shipping charges

• Shipping charges, free-delivery thresholds, and discounts are set in the CodeMasti admin panel and shown at checkout.
• The amount you pay is calculated on the server at checkout. It may differ from an older quote if prices or shipping settings changed before you paid.
• Unless checkout shows otherwise, delivery inside India is typically included or charged as displayed on the order summary.

4. Service area

• We currently ship Learning Kits within India to the address you enter at checkout.
• You are responsible for a complete, accurate address, city, state, PIN code, and a reachable parent phone number.
• We do not promise delivery to locations the courier cannot service. If a PIN code is not serviceable, we will contact you to update the address or discuss next steps.

5. Dispatch timeline

• Dispatch happens after payment is confirmed, the device is procured (if needed), quality checks are completed, and the welcome kit is packed.
• In-stock devices are prepared as soon as QC is complete. Pre-order devices (for example MacBook when marked Pre-order) ship after the device arrives and passes QC. We share an expected window after payment.
• Festival periods, courier delays, incorrect addresses, and manufacturer supply issues can extend delivery. We will update you if the window changes materially.

6. Tracking

• When the courier is booked, CodeMasti records a tracking number against your order and shares it by email or WhatsApp where possible.
• After handover, transit time depends on the courier partner and your PIN code. CodeMasti cannot control last-mile delays, weather, or local restrictions.
• If tracking does not move for several days, contact us with your order ID so we can follow up with the courier.

7. Delivery attempt

• Please keep the parent phone reachable. Couriers often call before delivery.
• If a delivery fails because the address is incomplete, nobody is available, or the shipment is refused, extra courier charges or a re-dispatch fee may apply.
• Open the package in a well-lit place and check the laptop, charger, and welcome-kit items as soon as you can.

Report shortages or transit damage using the Return / Refund Policy.

Related: all kit policies.